Investor FAQs

• Current investors: (414) 363-9240

• How do I sign up for my online portal account?

  After signing an agreement with PAM, the office sets up your online portal and emails you a link from Propertyware to set up your account. Remember that the link is only good for 24 hours before it expires and you should use a desktop or laptop computer when setting up for the first time. After your account is running, you can also use your phone or tablet to log in using your password.

• What are the features of my online portal?

  You will be able to access all information related to your property through your online Portal. Important features of your online portal include access to your monthly statements, access to the bill statuses added on your accounts, details of the invoices, access to all documents pertaining to your residents, and access to your management agreement. Additionally, you can make your investor contributions through your portal and see the current balance of your portfolio.

• My portal link has expired. How do I sign up?

  If your portal link has expired or you have not received an email to set up your online account, visit our website at www.pammke.com and click the “Investors Login” tab at the top. Click “Sign Up” and Input your information. The office will email you a link to your online portal.

• I forgot my password, how do I log in?

  Go to our website at www.pammke.com and click the “Resident Login” tab at the top. Click “Resident Login” again and navigate to“Forgot Password”. Input your name and email. A reset link will be emailed to you.

• How do I set up my banking information in my portal?

  To set up your banking information, log into your portal account and click “Statements” at the top. Click “Add Payment Account” at the bottom. Input your banking information. Remember that all banking information must be uploaded to your online portal before the 10th, or you will not receive your investor transfer until the following month.

• How do I communicate with PAM through my online portal?

  After logging into your account, scroll to the bottom of the home page and select “Conversations” followed by “New Conversation”. Type your question in the description box and hit submit. A team member will respond to you within 24 – 72 hours depending on the subject matter and urgency.

• What is PAM’s process for executing investor transfers?

  The PAM team processes all investor transfers twice a month. One on the 10th and then the 25th. In order for us to be able to process your deposits timely we need to be provided with your account number, routing number, financial institution name and address. You should input this information through your online portal.

• What is Property Meld?

  Property Meld is PAM’s online platform for all maintenance requests. All residents are instructed to utilize this app when submitting their repair needs. Each and every time any of your residents submits a meld that is assigned to one of our technicians, you will receive an email detailing the situation. As an investor and through this app, you have the ability to communicate with us in real time any concerns, directions or input regarding a particular meld. This is done by either replying to the email or managing your notification preferences to receive messages via text.

• What are the standards for paying my Property Management Fee?

  Monthly management fees are deducted from the rental income collected. The minute we collect your rent the management fee is paid

Prospective Investors

• Who is PAM?

  We are Milwaukee’s top rated property management company. We provide full service property management and pride ourselves on providing premier customer service and quality standards. Our success is your success; We want to help you reach your mountain top.

• What are PAM’s Communication Standards for Property Inquiries?

  Our investor clients are important to us and we are constantly trying to level up in order to provide everyone with rapid service. Upon onboarding we will ask what your communication preferences are. You can expect rapid responses to any inquiry during normal business hours. For communication outside of normal business hours please use the specific team member’s calendly link to schedule appropriately.