Our customers love working with PAM:

After being a landlord and managing my own properties for over 20 years in the Milwaukee area, I moved to Chicago and knew I needed to find a firm to manage my properties with the same high standards that my tenants had become used to over the years.

I interviewed several companies in the area, and hands down, Performance Asset Management and Jim Miller were clearly the right choice based on their experience, tenant base, maintenance department, and relationships with the cities that they do business with ( the latter being critical as the city of Milwaukee requires a local contact for investment properties).

Rent is collected and deposited on time, maintenance issues as reported by my tenants are dealt with quickly and efficiently and I like that I am not “nickel and dimed” to death for every little maintenance request.  I also like that when a unit opens up, they have pre screened, high quality tenants ready to move into the unit which keeps the vacancy rates low.

When problems arise, Jim and his team are quick to work through it and keep me informed of the progress.  I also liked that their system is efficient for the tenants as well as they can go on line to get assistance and a copy  is sent to me to approve.  And their rate is competitive with other management companies in the area.

Given many of my tenants had been with me for many years, while I was pleased with the new management company, I wanted to make sure my tenants were as well.  I did a survey of my tenants after the transition and to a person, they were pleased with the rate of responsiveness to their needs, the humanity of this management company, and the overall maintenance of the properties.  Music to my ears as a remote landlord!

Performance Asset Management has been working with me for 3 years now and I can’t imagine how I functioned without them in the past.  My tenants are happy and I am happy . . .now that is what I call a “win- win”!

I purchased a duplex in 2008 and I fumbled around trying to be my own landlord for over 3 years. I always had trouble finding suitable tenants for the other unit, getting repairs done in a cost effective and timely way, and getting rent paid on time. This led to me losing money and the other unit sitting vacant most of the time.

I then had the opportunity to move to a new house and keep this duplex as a rental property. I knew I needed help and luckily I received a letter form Performance Asset Management in the mail describing their property management services.

Jim Miller and Performance Asset Management have now been managing my duplex for the past 2 and a half years and I couldn’t be happier.

PAM found great tenants in a short timeframe, did research to help me set competitive rates, took care of all the tenant paperwork, and continually addresses tenant and property issues in a timely and cost effective way. Most months the only reminder I have that I own a rental property is when the rent checks get deposited into my bank account!

Working with PAM has allowed me to have a profitable rental property with extremely little effort or stress on my part. Jim is a very nice and honest businessman. Whenever any issues have arisen we have been able to solve them in a mutually amicable way. I highly recommend Jim and Performance Asset Management to anyone who needs a dependable property manager.

We hired Performance Asset Management (P.A.M.) in Nov 2015 to manage half of our portfolio, over 30 units. At the same time, we hired another PM company to manage the other half. The results and experiences between the two have been night and day. After only 5 months we left the other PM and gave everything to P.A.M. to manage. I genuinely feel that P.A.M. treats my units like their own and their ability to take over a large number of poorly preforming units and turn them around quickly has been impressive. My interactions with every staff member has been fantastic! I never have to ask about anything twice and they have taken a lot of my plate because I can trust them and that their choices are in the best interest of me and my business. Now I can focus on growing my business instead of managing it.

I am a property owner and landlord for the first time and am extremely grateful for the services of Performance Asset Management (PAM). They find you a good tenant, manage all issues and repairs, inform you and bill you fairly for all repairs, and handle all the day to day things involved in dealing with renters. This would be very hard for me to do on my own, and I am so glad I found them! I recommend them highly, especially Jim Miller. He always returns my calls prompt and deals with issues in a professional manner. Having PAM on my side almost makes me want to buy more rental property!

Performance Asset Management has been managing my duplex for the last year.  I had been managing the property myself until I moved out of state.  To say I had high standards would be an understatement.  Jim and his team filled two vacancies with great tenants at competitive rates promptly.  This is something I couldn’t have done easily across the country.

Rent has been collected and sent to me on time via direct deposit every single month.  Also, the work orders that do come in are addressed promptly by Jim or his staff.  Any disputes, on my end, in terms of work order charges are addressed promptly and professionally and I have yet to be upset with the result.

One item that has been a value-add to me with a multi unit property has been charging water usage back to tenants.

Living out of state, I continue to know my investment property is in good hands.  My tenants haven’t had any complaints about PAM over the last year either.

My family and I have been renting with PAM for 5 years. After a 2 year stay at one of their properties, we decided to transition to a different property they owned. Jim made this transition very peaceful and took the headache out of “moving” for us. In the 5 years we have been a client, we have had outstanding service. One of the most important qualities I find for a property management company to have is a good response and solution to maintenance requests. The online portal for maintenance  requests makes this very efficient. I always get a response within 24 hours (9 outta 10 times less than that). The maintenance team (Dwight) is not only skilled but polite. He goes above and beyond to explain things and fix them right the first time.
Jim the owner is a down to earth manager as well. Over the past 5 years my husband and I have had some financial ups and downs. There were a few times we were not able to make our whole rent payment in the first. Jim was more then willing to work with us to stay up to date with this. The communication PAM provides is GREAT!

My overall experience with Performance Asset Management has been wonderful and I would recommend renting from them!